TRACK and optimize labor expenses without manual data entries

Track Labor Expenses Vs Budget

  • Labor KPIs - labor hours, costs, cost per room sold, cost as % or revenue, overtime hours, MPR for Daily, MTD and YTD. 
  • Budget - track variance with your labor budget
  • Compare - Compare between your hotels

Track Your Overtime

  • Overtime - Track your overtime on pay period or monthly basis. 
  • ​Check which employees had more overtime than others and distribute overtime evenly or reduce altogether

Track Minutes Per Room (MPR)

  • Average MPR - Track your average Minutes per Room (MPR) without any manual data entries. Compare with your budgeted MPR. 
  • Detailed MPR - Track your MPR per employee basis using simplified form. This allows you to keep track of MPR, # of no service rooms, # of stay over rooms, # of check out rooms, per employee basis.
Supporting major hotel brands...
Property Management Systems Supported...


Case Studies
Before: 3 hotels in salt lake city area, building one new Hotel. Not able to keep track of things, profits not like before when I was running one hotel. Started working on this product to solve my own problems.

After: With HelloGM, we started automating things. Our profits improved, more efficient operations. Achieving NOI around 35%.

"By working on the hotels hands on, I could understand the requirements for data analytics platform and how it can help hoteliers make better business decisions."

- Dhaval Chokshi, President, SNN Management, July 2019
Dhaval Chokshi
SNN Management
Salt Lake City, Utah 
Before: Using Hospitelligence system to incorporate everything operational into one place. It had too many functions to perform one task.

After: Our Night Audit process is much simpler, I can see everything on my phone, and they are willing to walk you through any process if you have questions. The transformation was seamless. Having the app on my phone makes it easier to see things at a glance instead of needing to log on to my computer.

I would highly recommend HelloGM!!! It has made looking at revenue, OTA's, time keeping errors, etc. a breeze because they are all right there now on my phone. No need to use my computer.

"Reconciliation of the OTA's is a breeze!! It can be done daily, weekly, or the usual monthly. You can also see right there if your folios are over or undersold and if there is a problem because it shows the folio. I love HelloGM!!"

 - Tara Blankenship, Operations Manager, Hotel Barons Management, Oct 2019
Tara Blankenship
West Jordan, Utah
 Operations Manager
Hotel Barons Management
Before: Manually filing up spread sheets to analyze data. Using excel formulas and macros. Not able to access data in timely manner or remotely. Labor costs mounting without control. Rates management, third party reconciliations all manual and not efficient.

After: With HelloGM, integrated all hotels in single platform. Online timeclock making payroll easier. Labor tracking on finger tips. Improved efficiency and decision making. Savings on third party commissions. Efficiency in rate management. NOI increase around 3%.

"Benefits from HelloGM are much more than what we have invested in this product"

 - Victor Soni, President, Soni Hospitality Management Inc, Sept 2019
Victor Soni
Soni Hospitality Management

Salt Lake City, Utah
Take Better Business Decisions
Using Multi Properties KPIs Dashboard
  • Compare Key Performance Indicators (KPIs) between your hotels
  • KPIs from all the hotels with different brands with single login
Review your hotel KPIs anywhere, anytime, anydevice
  • Hotel Dashboard - Business summary, comparison with last year, forecast, guest sentiments and guest review scores
  • Guest Folio Reconciliations - identify issues with guest folios, adjustments, under sale, no show charges and many more scenarios
  • Digitization of morning paper work - no need to print night audit reports. 
Optimize your Labor Costs
Using Labor Analytics
  • Labor KPIs - labor hours, costs, cost per room sold, cost as % or revenue, overtime hours, MPR for Daily, MTD and YTD. 
  • Budget - track variance with your labor budget
  • Compare - Compare between your hotels
  • Face Recognition Time clock - Face recognition cloud based time clock, access anywhere/anytime, payroll integrations
Get Visibility for Your Guest Sentiments
  • Guest Sentiments - Identify key issues based on customer feedback analysis from different sites. 
  • Relevant Reviews - Clicking on any word opens up latest reviews from multiple sites for that particular sentiment.
  • Review Scores - Track review scores from different websites at one place 
  • Responses - Check if review responses are provided or not by the staff and see the quality of the review responses
Reconcile your Deposits Using our Bank Integrations
  • Hotel Journal Ledger - Automatically prepares spread sheet for your business, taxes, cash and CC entries
  • Credit Card Reconciliation - Reconciles your credit card and cash deposits with bank account
  • Bank Grade Security - Bank grade security to ensure peace of mind
Increase your Revenue
Using Rate Shopping
  • Rate Shopping - Automatic Rate shopping for your competitor rates multiple times a day
  • Alerts - Alerts when competitor rate changes
  • Mobile - Track your rates through mobile with easy to understand mobile app support
Save on Commissions Using Third Party Reconciliations
  • Reconciliations - Instead of going through all records in the statements, HelloGM compares records with commission statements and provides your records that do not match
  • Expedia/ Support - We support Expedia and reconciliations
  • Franchise Bill Reconciliations - Ensure your free nights are credited back in franchise report 
"Reconciliation of the OTA's is a breeze!!" - Tara Blankenship, Operations Manager at Hotel Barons Management
"We save around $400-$500 more on reconciliations every month!!" - KK Soni, La Quinta Orem, Utah
Dhaval Chokshi, Co-Founder
MS in Software Engineering from CSUF

Worked on some of the fortune 500 companies in projects related to data analytics.

A Hotelier owning and operating hotels and hands on experience with hotel management
Viral Shah, Co-Founder
Over 16 years of extensive experience with Software Architecture, Software Security & BigData Analytics

Experience of architecting solutions for different organizations including large scale healthcare organization in Utah, Security transactions system for leading European bank and Knowledge repositories for leading management consulting firm in New York.
SNN Analytics LLC
South Jordan, Utah

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