Before: Using some other system to incorporate everything operational into one place. It had too many functions to perform one task.
After: Our Night Audit process is much simpler, I can see everything on my phone, and they are willing to walk you through any process if you have questions. The transformation was seamless. Having the app on my phone makes it easier to see things at a glance instead of needing to log on to my computer.
I would highly recommend HelloGM!!! It has made looking at revenue, OTA's, time keeping errors, etc. a breeze because they are all right there now on my phone. No need to use my computer.
"Reconciliation of the OTA's is a breeze!! It can be done daily, weekly, or the usual monthly. You can also see right there if your folios are over or undersold and if there is a problem because it shows the folio. I love HelloGM!!"
- Tara Blankenship, Operations Manager, Hotel Barons Management, Oct 2019